> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.thcservers.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I submit a cancellation request?

||| Please note that once your services are cancelled your data will be deleted from our servers. Please ensure you backup any important files prior to cancelling your services with us.

To request a cancellation, please log in to your [Client Area](https://www.thcservers.com/portal/clientarea.php)

Then select the service from the middle section
![](https://storage.crisp.chat/users/helpdesk/website/dad02d206c37d800/download1thkcgz_1a3k5yf.png)

Then click request Cancellation option
![](https://storage.crisp.chat/users/helpdesk/website/dad02d206c37d800/download21q7uhp0_1nvzvnz.png)

Your cancellation request will be handled by our system automatically.